Last updated: April 2026
We collect information you provide directly to us when creating an account, including your name, email address, agency name, and payment information. We also collect usage data, log data, and cookies to improve our service.
We use the information we collect to provide and improve our services, process transactions, send transactional and promotional communications, monitor usage patterns, and respond to your requests and inquiries.
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our platform, conducting our business, or serving users, as long as those parties agree to keep this information confidential.
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit using TLS and at rest using AES-256 encryption.
As an agency partner, you are responsible for the data you input on behalf of your clients. We act as a data processor for client data and process it only according to your instructions. We will not use client data for any purpose other than providing the service to you.
We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
You have the right to access, correct, or delete your personal information at any time. You may also object to or restrict certain processing of your data. To exercise these rights, contact us at privacy@lumyn.io
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@lumyn.io